privacy information policy
your privacy is very important to me and i adhere to gdpr regulations. any personal information gathered through consultation or observation during the massage treatment or during conversations by email, letter or telephone are only obtained with your consent. your personal information will only be used for the purpose of informing your treatment and will never be shared with any third party without your explicit written consent.
client information harnessed prior to 18/03/2022 will be stored securely in a locked safe. client information harnessed post 18/03/2022 will be stored in an encrypted online storage. you have the right to request details on what information I hold by contacting me. your information will be held for up to 7 years after your last treatment (click here for more info), after which it will be securely
disposed of. you can withdraw your consent to me holding this information at any time
and you can request for any personal information held about you to be deleted at
any time by contacting me directly.
from time to time i may send out “newsletters” by email updating you of any new trainings i have completed, appointment times, new clinic locations or special offers.
you will only receive these if you have given me consent to contact you at the initial
consultation (your response will be recorded on your notes).
you can ask to be removed from the mailing list at any time by contacting me.
due to the current covid situation, there will be an additional declaration form
to complete stating that:
a) there has not been in contact with anyone with covid-19, in the last 14 days, to your knowledge
b) there have not been any symptoms: dry cough, temp over 37.8°C, loss of smell and/or taste
c) should the client contract the virus you must inform the therapist as soon as possible
d) depending on timing we may need to contact other clients possibly affected,
and to self-isolate.
all first-time and follow-up consultations will be carried out either on the phone
rather than face to face.
if you wish to make a complaint about a data breech please contact me or contact ico.org.uk
website following the alterations.